The Navitaire Difference


 

Remove barriers, streamline operations, expand revenues and differentiate yourself with Navitaire
With more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines, Navitaire has the experience and expertise to help you take your business to the next level. Whether you’re a start-up airline experiencing rapid growth or a well-established carrier focused on growing selectively and enhancing services, we can help you remove technology barriers, squeeze excess cost from your operations, exploit new revenue sources and maximize customer retention.

Reap the rewards of a nimble, flexible organization
To be successful today, you need to move quickly and nimbly in response to market demands. That requires flexibility in your systems and business model — and highly efficient operations. Navitaire understands — and delivers. Unlike legacy systems built on aging technology, our systems are built entirely on new technologies.

Our advanced systems help you control costs, streamline operations and achieve optimal performance. They also give you unrivaled flexibility and agility and help you bypass the limitations of an outdated technical infrastructure. With Navitaire, you can select the right distribution channels, connect to as many business partners as you want, work with them on your own terms, and take new services to market—all with unprecedented speed and ease.

Exploit new revenue sources to boost your bottom line
Navitaire gives you more opportunity to tap into ancillary revenue sources. Navitaire is already the recognized leader in direct sales, and our advanced Travel Commerce system offers connections to dozens of other suppliers. We also integrate with 10 GDS platforms, multiple e-ticketing platforms and our clients have more than 225 inter-airline and codeshare connections.

What’s more, our New Skies Fees Engine and Travel Commerce system allow you to support a la carte services as well as bundled offers — from seat selection, meals, advance boarding and baggage fees, to travel insurance, hotels and destination activities. Just ask our customers, who’ve increased their ancillary sales as much as 15 to 20 percent with our reservation and travel commerce systems.

Create customers for life
Each customer is unique, with different needs and preferences. So why do so many airlines still use cookie-cutter, mass-marketing techniques to sell to them?

Only Navitaire’s customer-centric systems provide a holistic view of customer activity. For example, our New Skies reservation system aggregates information around each customer, not their tickets. That means you can provide differentiated treatment to any customer at any touchpoint — tailor unique services, launch targeted offers, apply credits directly to a customer’s account, add innovative services like mobile passenger checking and booking. Just the capabilities you need to attract and retain repeat customers and truly differentiate your airline.

Leverage actionable, meaningful data
In addition to providing tools that can help boost your ancillary revenues and enhance customer service, Navitaire also gives you access to valuable data. Our systems feature a central, integrated database, which eliminates the cost and complexity associated with passing data from one system to another, storing it multiple times and maintaining synchronization.

 

Amadeus and Navitaire
Navitaire is a wholly owned subsidiary of Amadeus, and has been providing technology and business solutions to the airline and travel industry since 1993. Amadeus is at the heart of the global travel industry. Its people, its technology and its innovation are dedicated to working with customers and partners to shape the future of travel.

The Amadeus ambition is to facilitate the entire journey from door-to-door and improve the travel experience for the over one billion trips made yearly using Amadeus technology: from initial search to making a booking, from pricing to ticketing, from managing reservations to managing check-in and departure processes.

Operating in 195 countries through a network of 71 Amadeus Commercial Offices (ACOs), Amadeus has a worldwide team of more than 13,000 and keeps the travel sector moving by connecting key players: travel agencies, corporations, airlines, airports, ground handlers, hotels, railways and more.

Navitaire and Amadeus share a passion for creating industry leading solutions designed to solve customers’ critical business challenges: increasing revenues and productivity, reducing costs, and improving customer service.

Building on our respective strengths, Amadeus and Navitaire each bring to the market unmatched experience, vision and proven platforms powering dynamic, diverse client bases. Now, it’s easier than ever for Navitaire air and rail clients to explore complementary services in the Amadeus portfolio, including:

  • Global Distribution, and Indirect Retailing, including e-Commerce, Ancillary and Branded Fares solutions
  • Revenue Management and Revenue Accounting
  • Travel Intelligence and Personalization services, including Loyalty
  • Mobile
  • Payments Solutions

In addition to airline and rail IT systems, Amadeus offers leading platforms for travel agencies, online travel agencies, travel management companies, corporations, hotels, airports, ground handlers and more.

Visit www.amadeus.com to learn more about the complete portfolio and how Amadeus is shaping the future of travel.

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