Client Testimonial
"With SkySolver, we are able to analyze the big picture quickly and determine the best solution for our customers and the total airline operation."
Dave Barger
President and COO
JetBlue Airways
The need for optimal solutions for operational disruptions has never been more critical; what was a competitive advantage for a few has become a competitive necessity for the airlines of tomorrow.
Disruptions are inevitable and can wreak havoc on aircraft, crew, and passenger schedules, and on your airline’s bottom line. In fact, the 10 US airlines reporting Airline Service Quality Performance (ASQP) data to the US DOT incurred over $1.8 billion in direct irregular operations costs, representing over 2% of revenue, and this percentage is increasing as margins decline.
Gaining control over recovery and the associated operational costs is your airline’s key to success.
Navitaire's cross-functional SkySolver Suite system allows airlines to recover aircraft, crew and passenger schedules holistically and with results that improve customer service, reduce disruption costs and increase resource utilization. The result: improved overall financial and operational performance resulting in a direct impact on the bottom line.
SkySolver Gets Results
In benchmark studies performed, SkySolver solutions represented an 18-45% savings over solutions generated manually. These savings include hard dollar costs, such as crew and reserve pay plus hotel costs and savings realized through more effective utilization of crew and reserves to avoid unnecessary cancellation of flights, passenger compensation and lost revenue.
Since the first signed disruption recovery customer in 1994, Navitaire has led the way in both product and market adoption, resulting in:
- The three most sophisticated and integrated products on the market
- The only proven adaptive operations and disruption recovery suite
- The largest installed customer base including operational and customer service leaders, such as JetBlue, Southwest and Continental
How SkySolver Works
Navitaire’s SkySolver Suite is a groundbreaking operations system that allows you to quickly and cost-effectively redeploy your airline’s aircraft, crew and passengers during irregular operations. Our three systems may be integrated for maximum benefit or used individually, depending upon your needs. Download our fact sheet to learn more about each one.
- SkySolver-Ops is a first of its kind system that rapidly determines which combination of delays, cancellations, ferries, equipment swaps, and spare aircraft provides the best solution for a particular disruption or combination of disruptions. This system is extremely fast and provides significant cost savings while minimizing passenger disruptions and complaints.
- SkySolver-Crew manages flight-crew redeployment and recovery in real-time during any disruption and quickly returns one or more low-cost crew solutions. Increase goodwill with both your customers and crewmembers while significantly reducing your costs when you use the SkySolver-Crew system.
- SkySolver-Pax is an exclusive application that effectively manages passenger PNR recovery using airline specified priorities to create optimized passenger re-accommodation options. SkySolver-Pax improves an airline’s customer service and financial performance by minimizing the impact of cancellations and delays on passengers.
Navitaire’s cross-functional SkySolver Suite system allows airlines to recover aircraft, crew, and passenger schedules holistically and with results that improve customer service, reduce disruption costs and increase resource utilization. The result: improved overall financial and operational performance resulting in a direct impact on the bottom line.