Navitaire is proud to support our carriers’ ongoing market innovations. Vueling’s recent innovative approach to giving passengers greater flexibility when it comes to reserving airline seats is yet another example of the creative thinking that caters to passengers’ needs and sets our customers apart from the competition.

Vueling’s Pending Passenger Hold feature appeals to customers that aren’t sure who might be traveling with them, or don’t know all of a fellow traveler’s details, at the time of booking, The option allows travelers to book and hold seats at the current market price for a window of time without knowing the traveling companion’s name. For €2, the ticket purchaser can book and confirm the seat and return to the reservation within 72 hours to provide the companion’s name. The service is available for bookings of less than 10 passengers. Once the 72 hours passes, the bookings for any unnamed travelers is cancelled without a refund.

The carrier has created a clever graphic to explain and promote the option.

Image credit: Vueling, used with permission

Vueling has seen keen interest in this new offering, especially among customers in the United Kingdom and the Netherlands who value the added travel flexibility.

Congratulations to Vueling for setting new trends in the travel industry. To learn more about other innovative market solutions launched by Navitaire clients, read a recent Delivered by Navitaire article, which describes Azul’s SkySofa, which offers interested customers a chance to reserve center-row seats that turn into beds. Navitaire applauds Vueling’s and Azul’s novel thinking to better serve customers. If your company has an innovation to share, email Beata Galas to have this included in an upcoming newsletter.