Leading the future of retailing

Accelerate digital transformation with one of the first airline platforms built to support modern retailing initiatives like NDC and ONE Order.

We’re at the forefront of industry innovation

  • Recognized pioneer in developing solutions with proven capabilities enabling digital retailing.
  • Integrated Offer and Order Management system supporting digital retailing using industry standard XML messaging.
  • Navitaire NDC Gateway and New Skies have been granted Airline Retailing Maturity (ARM) status as a System Provider by IATA.
  • Navitaire’s SkyLedger® was the first revenue accounting system in the industry to achieve IATA ONE Order Capability certification (now referred to as Airline Retailing Maturity (ARM) status.

Simplifying and modernizing the offer and order management process

Navitaire has been an NDC proponent from the start. Our systems were originally designed with digital retailing in mind. Now, we’ve taken our leading retailing and e-commerce platform to the next level. Using the new industry standards, customers can connect with more business partners and offer more value to their customers.

  • Leverage Navitaire’s extensive experience and leading capabilities in digital, retailing and ancillary sales to extend your merchandising reach in the indirect channel.
  • Readily connect to NDC-enabled partners via the Navitaire NDC Gateway together with our New Skies® reservations platform.
  • Provide a consistent offer and order experience across both direct and indirect channels.

Navitaire is a key champion helping the industry simplify and modernize the order management process to expand airline retailing and drive digital transformation. We’ve earned strong credentials based on decades of experience developing and operating ticketless reservations, revenue accounting and ancillary sales platforms. Our solutions were originally architected on ONE Order principles, designed for efficiency using a single record approach that manages both offer and order throughout the passenger lifecycle. This advantage enabled Navitaire to become the first company to be certified by IATA as a ONE Order Capable accounting provider in 2019, and to be certified as a ONE Order Capable as an Order Management System (OMS) in 2020. In 2022, Navitiare was granted ARM status, replacing the previous NDC and ONE Order designations. We continue to forge ahead with exploratory ONE Order pilot initiatives to help unlock next-generation capabilities.

  • Align front-line customer experience with streamlined back-office integration – from order through settlement.
  • Sidestep duplicative and siloed methods to achieve greater efficiency and better customer service via simplified reservation records with a consolidated reference order.
  • Leverage our New Skies and SkyLedger solutions powering a single source-of-truth via a comprehensive transaction record enabling accounting with full reconciliation between PNR and general ledger.

Navitaire has a long-standing history of working with IATA in its initiatives to help shape the future of travel. From participating in industry panels to providing subject matter experts for pilot programs and more, we’re committed to helping our customers leverage technology and streamline processes to drive future growth. As a leader, Navitaire:

  • Has been an IATA Strategic Partner since 2002.
  • Contributes to the development and enhancement of evolving standards in the Areas of Involvement including Passenger Experience, Revenue Accounting, Pay Account, Plan and Shop Order.
  • Remains a staunch advocate for exploring fresh approaches and newer technologies that help break down barriers to digital transformation.


ARM System Provider