Transform your rail services with a
powerful suite of integrated solutions

Navitaire Rail helps you improve your customers’ end-to-end travel experience, integrate with partners and boost ancillary revenue.

Designed for high performance and sustainable growth

  • Engage customers with a seamless travel experience.
  • Develop strategies for increasing revenue by leveraging ancillary sales and digital channels.
  • Reduce time to market for sales and marketing initiatives.
  • Integrate with third parties.

Navitaire Rail offers a fully integrated suite — delivered in a managed services environment — to help you attract and retain customers

On-demand, real-time access to critical operational data and metrics enables fast, efficient business analytics and better decision making. A powerful rules engine lets you manage tariffs and pricing with greater flexibility and responsiveness. Advanced tools let you easily configure trains and schedules, perform “what-if” analyses using multiple schedules, synchronize schedules with inventory on demand, create enhanced seat maps and presell block space to third parties.

Platform components include:

  • Schedule and inventory manager
  • Rules-based fares and pricing manager
  • Revenue accounting integration
  • On demand, real-time operations data

Navitaire Rail’s extensive integration capabilities help you connect easily with global distribution and inventory systems, tour operators and travel distributors. Leverage our digital API or use direct links to engage in intermodal and inter-rail itineraries and enable passenger self-service options. Enhance travel agency and corporate booking distribution, establish and customize agency charges and commissions and facilitate negotiated allotments and private fares for agencies and tour operators.

Platform components include:

  • Internet Booking Engine
  • Travel Commerce
  • Call center, rail distributor, tour operator sales
  • Ticketing/e-ticketing
  • Inventory systems integration

Improve the passenger experience with efficiency and flexibility. Build centralized customer profiles and histories that help tailor your offers and foster greater loyalty. Send customer alerts, service notifications and vouchers to promote new services and assist with service recovery. Feature seat attributes and create special zones, seats, travel environments and services to cater to key market segments with Navitaire Seating.

Platform components include:

  • Central customer profile and history
  • Customer recognition and loyalty
  • Custom seating configurations
  • Promotions, vouchers, electronic credit
  • Alerts and customer notifications

Navitaire Rail enables superior day of departure servicing. Passengers can purchase tickets and ancillary items, print boarding documents and make last minute accommodations. Services can be offered through digital channels — mobile, kiosk or website — providing cost-effective ways to create a unified and consistent customer experience.

Services include:

  • Kiosk, web and mobile ticket
  • Real-time passenger data feeds
  • Irregular operations and rebooking console
  • On-board conductor mobile integration