Digital-first solutions to underpin continued growth, now a leader in leveraging latest cloud-native platform
18 January 2023
flyadeal, Saudi Arabia’s newest low-fares airline, has renewed its agreement with Navitaire for the Navitaire Airline Platform, including the New Skies® digital retailing system, to help facilitate its growth plans and digital transformation.
A subsidiary of Saudia, flyadeal has grown significantly in size and network since its launch in 2017. The airline now serves 26 destinations in six countries and operates a fleet of 27 modern aircraft. With more aircraft on order, the carrier looks to the Navitaire Airline Platform to help facilitate and empower its goals to open new markets.
flyadeal's accelerated growth is the result of rising travel interest across the region and its successful market approach. flyadeal offers its customers good value via unbundled fares that let customers choose what they want. The airline is especially popular with young, tech-oriented travelers that prefer a digital-first approach that makes low-fare travel easy to book and offers convenience throughout their journey. The Navitaire Airline Platform provides flyadeal with a flexible, customer-centric reservations and ancillary sales system to help deliver this experience to its customers.
“Our growth plans rely on connecting with today’s digital-first traveler,” said Con Korfiatis, CEO flyadeal. “The Navitaire platform gave us the agility and fast time to market to deliver faster initiatives along with personalized offers, and better serve the new customer fueled by data intelligence.”
flyadeal also has the distinction of being the first airline to use Navitaire’s latest cloud-enabled solutions architected as a platform-as-a-service (PaaS). Navitaire’s systems have been operating in Azure beginning in January 2022, and the latest cloud-native PaaS-based version in use by flyadeal expands the performance advantages that the cloud can offer. Navitaire PaaS solutions leverage a broad suite of cloud-native tools for improved operational support that span development, platform, security, and infrastructure. These investments can enable key cloud benefits such as faster time to market through quicker deployments, greater resiliency, and richer telemetry data.
“We have seen the evolution of Navitaire’s platform through the years. Having such a robust platform for flyadeal reinforces our commitment to grow and deliver more digital solutions to our passengers with high quality and reliability for better customer satisfaction and seamless journey,” stated by Mohannad Alsalmi, CIO. “Navitaire’s partnership has always been beneficial and futuristic to flyadeal, the latest onboarding of latest cloud-based PaaS version of the system is a testament of confidence in Navitaire and how flyadeal can lead the industry with its extra-large ambition to innovate and grow,” says Surya Kuchibotla, Head of eCommerce and Distribution.
“Navitaire is pleased to support flyadeal's continuing growth plans as a leading digital-first airline in the region with our cloud-first platform that is open, digital, connected and powered by data,” said David P. Evans, Navitaire CEO. “We’re equally thrilled to have flyadeal as our launch partner for our latest cloud-native platform that is poised and ready to help flyadeal reach new heights as it delivers even more value to customers.”
Navitaire is one of the first technology providers to operate its entire airline platform solution in the cloud, offering its carriers dynamic scalability to keep pace with growth and access to leading-edge technology that supports modern offer and order retailing concepts. Its extensive API suite and proven retailing and distribution capabilities gives airlines flexible options to offer bundled or a la carte ancillary services throughout a customer’s journey. Navitaire's dynamic distribution, including its cloud-based NDC-enabled and digital channels, enables connections with industry and business partners, ranging from online travel agencies and airlines to travel commerce companies, all using modern technology.
flyadeal has been created to meet the growing demand for affordable air travel in Saudi Arabia and the Middle East. flyadeal, completed five years of operations on 23rd September 2022 (the Saudi’s National Day). The airline now operates a fleet of 27 Airbus A320s – 11 A320 CEOs and 16 A320 NEOs – and has an agreement with Airbus for a firm order and options for more brand new Airbus A320 NEO aircraft. The airline has flown over 18 million passengers since its first flight. flyadeal is owned by the Saudi Arabian Airlines Corporation.
Fly for Less… flyadeal
Navitaire (www.navitaire.com), an Amadeus company, delivers industry-leading technology services supporting growth, profitability, and innovation to more than 60 airlines and rail companies worldwide, carrying a total of 819 million annual passengers in 2019, including many of the world’s most successful low-cost and hybrid airlines. Navitaire offers a full suite of proven solutions focused on revenue generation and streamlining costs in reservations, ancillary sales, loyalty, revenue accounting, and business intelligence. Navitaire has offices in North America, Europe, Asia, and Australia, and is a wholly owned subsidiary of the Amadeus Group. Learn more about Navitaire’s industry leadership in shaping the world of travel at www.navitaire.com.
“Navitaire’s partnership has always been beneficial and futuristic to flyadeal...”