Improve customer lifetime value and loyalty

Navitaire’s data-driven solutions help you engage and differentiate your passengers and reward them with customized, readily redeemable perks. Our sophisticated digital, e-commerce and loyalty platforms let you personalize your offers with relevant products and services, giving customers convenient, self-service access to information anytime, anywhere. Satisfied travelers spend more and refer others and do business with you again and again driving higher customer lifetime value to boost the bottom line.

Create personalized experiences for real people

  • Customize a variety of product packages and ancillary bundles.
  • Offer relevant products to unique travelers.
  • Create dynamic packages that adjust prices based on individual traveler choices.
  • Target specific markets and customer segments with specialized bundles.

Get connected to gain a competitive edge

Navitaire's New Skies® and Navitaire Digital Platform allow you to connect with your customers throughout their entire travel journey using advanced development tools and customizable services. Leverage leading retail-ready technology to create websites, mobile applications and social media tie-ins, and integrate ancillary revenue sales opportunities into all travel touchpoints.

  • Build flexible, scalable web applications accessible via any digital platform.
  • Enable customers to retrieve their information and redeem loyalty points in real time.
  • Create a passenger-friendly ecosystem to seamlessly manage bookings, check-ins, changes, cancellations, pricing, online payments and more.
  • Control the flow, function and aesthetics of all applications to build higher brand affinity.

With Navitaire solutions, it’s easier than ever to customize non-flight ancillary offerings. Easy to use segmentation tools allow you to offer curated products to solo, group, family, couples, business and other carrier-specified passenger groups.

  • Generate revenue from multiple integrated booking channels.
  • Conveniently capture all travelers’ itinerary and invoice details in a single source accessible 24/7.

Capitalize on new opportunities with our analytics-driven pricing for the products and services that are relevant to your passengers. Airfare & Ancillary Pricing Optimization (APO) allows you to track travelers’ shopping and purchase behavior and optimize ancillary prices with randomized pricing experiments. The solution includes the option of working with experienced Navitaire analysts to help you develop and analyze dynamic pricing models.

  • Deploy experiments with speed and precision and see real-time pricing performance.
  • Set hundreds of pricing parameters, configure calculations and add carrier-specific parameters.
  • Implement the optimal price for all ancillary products.
  • Drive results with our advanced, machine-learning solutions.